All Under One Roof

Sales, Service & Support

A great product is only as good as the support behind it. At WellknownComputers, we offer end-to-end services that go far beyond the point of purchase — from expert consultation during the buying process to long-term maintenance contracts that keep your technology performing at its best.

SALES CONSULTATION

Expert Sales Consultation

Buying technology shouldn't be overwhelming. Our sales team is trained to listen first — understanding your specific needs, workflow, and budget — before recommending anything. We don't push the most expensive option. We find the right one. Whether you're a first-time laptop buyer or a purchase manager sourcing 200 systems for your organization, you'll get the same level of thoughtful, honest guidance.

What You Can Expect:
Needs assessment and use-case understanding
Brand and model comparison across your budget
Hands-on demonstration in-store
Honest guidance on specifications that matter vs. those that don't
Competitive pricing with full transparency
Corporate and bulk purchase quotations

Walk Into Any Showroom or Call Us →

REPAIR & SERVICING

On-Site & In-Store Repairs

When your device breaks down, you need it fixed fast — and fixed right. Our certified technicians handle repairs for laptops, desktops, printers, servers, and networking equipment using only genuine, manufacturer-approved spare parts. We offer both in-store service at our locations and on-site visits for businesses that can't afford downtime.

What We Handle:
Laptop screen, keyboard, and battery replacements
Motherboard and component-level repairs
Desktop and workstation servicing
Printer cleaning, cartridge issues, and mechanical repairs
Server hardware fault diagnosis and repair
Networking equipment configuration and troubleshooting
Virus removal and software troubleshooting
Data recovery assistance

Why Our Service Stands Out:
Certified technicians trained by brand partners
Genuine spare parts only — no third-party substitutes
Fast turnaround times with status updates
Warranty on all repairs performed

Book a Repair →

TECHNICAL SUPPORT

Ongoing Technical Support

Technology issues don't always wait for a convenient time. Our technical support service gives you access to expert help when you need it — for troubleshooting, guidance, software issues, and more. For businesses, we offer structured support plans that ensure your team is never stuck waiting for help.

Support Includes:
Remote troubleshooting and guidance
Software installation and updates
Network connectivity issues
OS configuration and recovery
Peripheral setup and connectivity
Scheduled health checks and preventive maintenance

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ANNUAL MAINTENANCE CONTRACTS (AMC)

Planned Maintenance. Zero Surprises.

For businesses, schools, hospitals, and institutions that rely on their IT infrastructure every day, downtime is not an option. Our AMC plans ensure that your systems receive regular preventive care — and that when something does go wrong, a certified technician is on the way fast.

What's Included in Our AMC Plans:
Scheduled preventive maintenance visits
Priority response time for breakdown calls
On-site and in-store repair
services Genuine spare parts (hardware AMC)
Software health checks and updates
Detailed service reports and asset
tracking Dedicated account manager

Who Benefits from AMC:
Corporate offices and businesses
Schools, colleges, and universities
Hospitals and healthcare facilities
Government offices and institutions
Retail chains and multi-location businesses

AMC Plan Types:
Comprehensive AMC — Covers parts and labour
Labour-Only AMC — Covers service visits and technician time
Custom Enterprise AMC — Tailored for large IT estates

Request an AMC Proposal →

CORPORATE IT SOLUTIONS

Powering Kanpur's Businesses with Technology

We understand that businesses need more than products — they need a reliable IT partner who understands their operations, responds quickly, and delivers solutions that scale.

WellknownComputers provides end-to-end corporate IT services — from infrastructure planning and bulk procurement to configuration, deployment, and long-term maintenance.

Our Corporate Services Include:
Bulk Procurement & Customised Configuration Need 50 laptops configured identically before Day 1 of a new project? We handle procurement, configuration, asset tagging, and delivery — so your team is ready on Day 1.

Network Setup & Infrastructure Complete office network design and installation — structured cabling, switches, routers, Wi-Fi access points, and server rooms set up from scratch or upgraded.

IT Infrastructure Consulting Our team assesses your current setup and recommends a roadmap for improvement — covering hardware lifecycle planning, network security, and future scalability.

Dedicated Account Management Corporate clients get a dedicated point of contact who understands your account, your technology landscape, and your service history.

Why Businesses Choose Us:

Trusted by schools, hospitals, government offices, and major private corporations
Fast turnaround times for procurement and deployment
Manufacturer-approved components and configurations
Competitive pricing for bulk and enterprise orders
End-to-end responsibility — from purchase to post-installation support

Speak to Our Corporate Team →