Services
Sales, Service & Support
A great product is only as good as the support behind it. At WellknownComputers, we offer end-to-end services that go far beyond the point of purchase - from expert consultation during the buying process to long-term maintenance contracts that keep your technology performing at its best.
Expert Sales Consultation
What You Can Expect:
Needs assessment and use-case understanding
Brand and model comparison across your budget
Hands-on demonstration in-store
Honest guidance on specifications that matter vs. those that don't
Competitive pricing with full transparency
Corporate and bulk purchase quotations
On-Site & In-Store Repairs
What We Handle:
Laptop screen, keyboard, and battery replacements
Motherboard and component-level repairs
Desktop and workstation servicing
Printer cleaning, cartridge issues, and mechanical repairs
Server hardware fault diagnosis and repair
Networking equipment configuration and troubleshooting
Virus removal and software troubleshooting
Data recovery assistance
Why Our Service Stands Out:
Certified technicians trained by brand partners
Genuine spare parts only - no third-party substitutes
Fast turnaround times with status updates
Warranty on all repairs performed
Ongoing Technical Support
Support Includes:
Remote troubleshooting and guidance
Software installation and updates
Network connectivity issues
OS configuration and recovery
Peripheral setup and connectivity
Scheduled health checks and preventive maintenance
Planned Maintenance. Zero Surprises.
What's Included in Our AMC Plans:
Scheduled preventive maintenance visits
Priority response time for breakdown calls
On-site and in-store repair
services Genuine spare parts (hardware AMC)
Software health checks and updates
Detailed service reports and asset
tracking Dedicated account manager
Who Benefits from AMC:
Corporate offices and businesses
Schools, colleges, and universities
Hospitals and healthcare facilities
Government offices and institutions
Retail chains and multi-location businesses
AMC Plan Types:
Comprehensive AMC - Covers parts and labour
Labour-Only AMC - Covers service visits and technician time
Custom Enterprise AMC - Tailored for large IT estates
Powering Kanpur's Businesses with Technology
Our Corporate Services Include:
Bulk Procurement & Customised Configuration Need 50 laptops configured identically before Day 1 of a new project? We handle procurement, configuration, asset tagging, and delivery - so your team is ready on Day 1.
Network Setup & Infrastructure Complete office network design and installation - structured cabling, switches, routers, Wi-Fi access points, and server rooms set up from scratch or upgraded.
IT Infrastructure Consulting Our team assesses your current setup and recommends a roadmap for improvement - covering hardware lifecycle planning, network security, and future scalability.
Dedicated Account Management Corporate clients get a dedicated point of contact who understands your account, your technology landscape, and your service history.
Why Businesses Choose Us:
Trusted by schools, hospitals, government offices, and major private corporations
Fast turnaround times for procurement and deployment
Manufacturer-approved components and configurations
Competitive pricing for bulk and enterprise orders
End-to-end responsibility - from purchase to post-installation support
